Ana Lucía Serrano

The role of coworker support in the relationship between moral efficacy and voice behavior: The case of hospitality students in Ecuador

Shi Xu, Hubert Van Hoof, Ana Lucía Serrano et al. · Journal of Human Resources in Hospitality & Tourism · 2017 · 35 citations · Full text

Social Sciences, Organizational Behavior, Psychology +12

Food Motivations in a Tourist Destination: North American Tourists Visiting the City of Cuenca, Ecuador

Tomás López‐Guzmán, Ana Lucía Serrano, Jesús Claudio Pérez Gálvez et al. · Journal of International Food & Agribusiness Marketing · 2017 · 31 citations

Management, Tourism Management, Consumer Behavior +13

Modeling of Tourist Profiles with Decision Trees in a World Heritage City: The Case of Cuenca (Ecuador)

Ana Lucía Serrano, Segundo Freire-Chaglla, Freddy Espinoza-Figueroa et al. · Tourism Planning & Development · 2018 · 14 citations

Management, Tourism Management, Decision Analysis +16

The impact of linguistic style on customer satisfaction: a cross-cultural empirical study in Ecuador

Alei Fan, Hubert B. Van Hoof, Xueting Dou et al. · International Hospitality Review · 2021 · 13 citations · Full text

Business, Hospitality Management, Linguistics +16