Concepedia

Hugh Wilkins

HW

25

Publications

2K

Citations

16

H-Index

2002

Active since

Affiliations

Griffith University(Current)

Edith Cowan University

Ritsumeikan Asia Pacific University

Hugh Wilkins is an author at Griffith University specializing in business, tourism, and management.

Top concepts

TourismBusinessManagementMarketingHospitalityCustomer SatisfactionHospitality ManagementEducationCultureHospitality Industry

Publications per year

2002–2017

25

Publications

25

Towards an understanding of total service quality in hotels

Hugh Wilkins, Bill Merrilees, Carmel Herington · International Journal of Hospitality Management · 2006 · 354 citations

Total Quality Management, Customer Satisfaction, Service Quality +8

Over qualified and under experienced

Hugh Wilkins · International Journal of Contemporary Hospitality Management · 2005 · 244 citations

Tourism Management, Education, Hospitality +25

Inhibitors to host community participation in sustainable tourism development in developing countries

Akhmad Saufi, Danny O’Brien, Hugh Wilkins · Journal of Sustainable Tourism · 2013 · 213 citations

Souvenirs: What and Why We Buy

Hugh Wilkins · Journal of Travel Research · 2010 · 209 citations

Customer Satisfaction, Purchase Behavior, Cultural Heritage +17

The need for subjectivity in EIA: discourse as a tool for sustainable development

Hugh Wilkins · Environmental Impact Assessment Review · 2003 · 189 citations

Public Policy, Culture, Engineering +6

Rows per page

1–5 of 25