Hugh Wilkins - Concepedia

Author

Hugh Wilkins

Griffith University ORCID

Also Known As

Hugh C Wilkins, Hugh C. Wilkins, Hugh Wilkins, Wilkins, Hugh Charles

Publications

2.1K

Citations

H-Index

Concepts

All Affiliations

Griffith University Edith Cowan University Ritsumeikan Asia Pacific University

About

Hugh Wilkins is an author at Griffith University specializing in business, tourism, and management.

Top Concepts

#	Concept	H-Index	Publications	Citations
1	Business	13	13	1.4K
2	Education	7	7	704
3	Engineering	3	3	217
4	Arts	1	1	14
5	Health Sciences	1	1	16

Hugh Wilkins

Publications

Citations

H-Index

Page 1

	Year	Citations
Towards an understanding of total service quality in hotels Hugh Wilkins, Bill Merrilees, Carmel Herington International Journal of Hospitality Management Total Quality ManagementCustomer SatisfactionService QualityService ResearchBusiness	2006	354
Over qualified and under experienced Hugh Wilkins International Journal of Contemporary Hospitality Management Tourism ManagementEducationHospitalityHuman Resource ManagementHospitality Human Resources	2005	244
Inhibitors to host community participation in sustainable tourism development in developing countries Akhmad Saufi, Danny O’Brien, Hugh Wilkins Journal of Sustainable Tourism	2013	213
Souvenirs: What and Why We Buy Hugh Wilkins Journal of Travel Research Customer SatisfactionPurchase BehaviorCultural HeritageSocial PsychologyConsumer Research	2010	209
The need for subjectivity in EIA: discourse as a tool for sustainable development Hugh Wilkins Environmental Impact Assessment Review Public PolicyCultureEngineeringSustainable DevelopmentEducation	2003	189
Generic Skills for Hospitality Management: A Comparative Study of Management Expectations and Student Perceptions Hugh Wilkins Journal of Hospitality and Tourism Management Tourism ManagementGeneric SkillsManagement EducationHotel ManagementManagement	2006	137
The Determinants of Loyalty in Hotels Hugh Wilkins, Bill Merrilees, Carmel Herington Journal of Hospitality Marketing & Management Customer SatisfactionService QualityService ResearchBrand TrustHospitality Marketing	2009	135
E-service Quality Management of a Hotel Website: A Scale and Implications for Management Song-Ee Hahn, Beverley Sparks, Hugh Wilkins, Journal of Hospitality Marketing & Management	2017	80
Bridging the gap: An examination of the relative alignment of hospitality research and industry priorities Ceridwyn King, Daniel C. Funk, Hugh Wilkins International Journal of Hospitality Management Hospitality Human ResourcesTourism ManagementIndustry PrioritiesHospitality ResearchService Research	2010	72
Using Importance-Performance Analysis to Appreciate Satisfaction in Hotels Hugh Wilkins Journal of Hospitality Marketing & Management Customer SatisfactionTourism ManagementService QualityCustomer PerspectivesTourism Competitiveness	2010	70

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