Xingzhi Jia is an author at Renmin University of China specializing in supply chain management, customer satisfaction, and business.
Top concepts
BusinessMarketingManagementCustomer SatisfactionSupply Chain ManagementLogisticsSupply ChainBusiness StrategyConsumer BehaviorConsumer Research
Publications per year
2022–2022
2
2
M. Serkan Akturk, Rakesh R. Mallipeddi, Xingzhi Jia · Journal of Operations Management · 2022 · 28 citations
Customer Satisfaction, Logistics Processes, Consumer Uncertainty +20
In pursuit of supplier resilience: The explanatory role of customer leadership style
Anto Verghese, Xenophon Koufteros, Mikaella Polyviou et al. · Transportation Research Part E Logistics and Transportation Review · 2022 · 22 citations
Customer Satisfaction, Customer Leadership Style, Supplier Relationship +12
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