Giovanni Satta

The relationship between port choice and terminal involvement of alliance members in container shipping

Theo Notteboom, Francesco Parola, Giovanni Satta et al. · Journal of Transport Geography · 2017 · 134 citations

Port Choice, Negotiation, Engineering +11

Word of mouth and satisfaction in cruise port destinations

Giovanni Satta, Francesco Parola, Lara Penco et al. · Tourism Geographies · 2014 · 68 citations

Destination satisfaction and cruiser behaviour: The moderating effect of excursion package

Francesco Parola, Giovanni Satta, Lara Penco et al. · Research in Transportation Business & Management · 2014 · 65 citations

Customer Satisfaction, Destination Marketing, Business +8

Insights on the adoption of social media marketing in B2B services

Nicoletta Buratti, Francesco Parola, Giovanni Satta · The TQM Journal · 2018 · 60 citations

Customer Satisfaction, Business-to-business Research, Social Medium Monitoring +19

Analysis of factors underlying foreign entry strategies of terminal operators in container ports

Francesco Parola, Theo Notteboom, Giovanni Satta et al. · Journal of Transport Geography · 2013 · 57 citations

Naval Architecture, Engineering, Containerization +8