Concepedia

Rezarta Sallaku

RS

2

Publications

64

Citations

2

H-Index

2019

Active since

Affiliations

University of Verona(Current)

Rezarta Sallaku is an author at University of Verona specializing in interactive marketing, customer satisfaction, and consumer research.

Top concepts

TourismBusinessMarketingManagementCommunicationConsumer ResearchCustomer SatisfactionHospitality MarketingInteractive MarketingHospitality Management

Publications per year

2019–2022

2

Publications

2

The effect of signage and emotions on satisfaction with the servicescape: An empirical investigation in a healthcare service setting

Vania Vigolo, Angelo Bonfanti, Rezarta Sallaku et al. · Psychology and Marketing · 2019 · 36 citations

Customer Experience, Customer Satisfaction, Quality Of Life +23

Predicting customer loyalty to Airbnb using PLS-SEM: the role of authenticity, interactivity, involvement and customer engagement

Rezarta Sallaku, Vania Vigolo · The TQM Journal · 2022 · 28 citations · Full text

Customer Experience, Customer Satisfaction, Consumer Research +16

Rows per page

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