3
Publications
156
Citations
3
H-Index
2018
Active since
Affiliations
Universidade Federal de São Carlos(Current)
Daniel Braatz is an author at Universidade Federal de São Carlos specializing in user experience, design, and technology.
Top concepts
DesignUser ExperienceTechnologyEngineeringGame DesignGamificationArtsEducationMarketingErgonomics
Publications per year
2018–2023
3
3
Gamification in the customer journey: a conceptual model and future research opportunities
Jorge H.O. Silva, Glauco Henrique de Sousa Mendes, Jorge Teixeira et al. · Journal of Service Theory and Practice · 2023 · 20 citations
Customer Experience, Customer Satisfaction, Future Research Opportunities +20
Rows per page
1–3 of 3