Daniel J. Mount - Concepedia

Author

Daniel J. Mount

Pennsylvania State University ORCID

Also Known As

Daniel J Mount, Daniel J. Mount, Daniel Mount, Mount, Daniel J; Kelsey, Timothy W; Brasier, Kathryn J

Publications

755

Citations

H-Index

106

Concepts

All Affiliations

Pennsylvania State University University of Alabama at Birmingham

About

Daniel J. Mount is an author at Pennsylvania State University specializing in business, management, and customer satisfaction.

Top Concepts

#	Concept	H-Index	Publications	Citations
1	Business	14	17	566
2	Management	14	15	531
3	Engineering	2	2	41
4	Arts	1	1	11
5	Education	1	1	17

Daniel J. Mount

Publications

704

Citations

H-Index

Page 1

	Year	Citations
The impact of selected customer characteristics and response time on E-complaint satisfaction and return intent Anna S. Mattila, Daniel J. Mount International Journal of Hospitality Management Customer ExperienceCustomer SatisfactionOnline Customer BehaviorService QualityService Research	2003	148
The Relationship of Work-Family Conflicts and Family-Work Conflict to Job Satisfaction Karthik Namasivayam, Daniel J. Mount Journal of Hospitality & Tourism Research Family MedicineHuman Resource ManagementHospitality ManagementOrganizational ConflictSocial Work	2004	76
Protease‐activated receptor‐1 modulates hippocampal memory formation and synaptic plasticity Antoine G. Almonte, Laura H. Qadri, Faraz Sultan, Journal of Neurochemistry Abstract Protease‐activated Receptor‐1Synaptic TransmissionSevere DeficitsSynaptic SignalingSocial Sciences	2012	59
Abnormal partitioning of hexokinase 1 suggests disruption of a glutamate transport protein complex in schizophrenia Dan Shan, Daniel J. Mount, Stephen D. Moore, Schizophrenia Research Hexokinase 1NeurophysiologyNeurotransmitterMolecular BiologySchizophrenia	2014	51
A Factor-Analytic Study of Communication Satisfaction in the Lodging Industry Daniel J. Mount, Ki‐Joon Back Journal of Hospitality & Tourism Research Customer SatisfactionHospitalityCommunicationCommunication SatisfactionHotel Industry	1999	46
The Final Opportunity: The Effectiveness of a Customer Relations Call Center in Recovering Hotel Guests Daniel J. Mount, Anna S. Mattila Journal of Hospitality & Tourism Research Customer ExperienceCustomer SatisfactionGuest Return IntentionsConsumer ResearchHospitality	2000	40
An Examination of Job Satisfaction of General Managers Based on Hotel Size and Service Type William D. Frye, Daniel J. Mount Journal of Human Resources in Hospitality & Tourism Customer SatisfactionTourism ManagementHospitalityHuman Resource ManagementOrganizational Behavior	2007	39
The effect of price on return intentions: Do satisfaction and reward programme membership matter? Breffni M. Noone, Daniel J. Mount Journal of Revenue and Pricing Management Customer SatisfactionBehavioral Decision MakingIncentive MechanismManagementExperimental Economics	2008	27
Introducing the Relativity To Traditional Importance-Performance Analysis Daniel J. Mount Journal of Hospitality & Tourism Research Total Quality ManagementCustomer SatisfactionBusiness IntelligenceRelative ImportancePsm Performance	1997	26
A Digital Twin for Decision Making on Livestock Feeding David Raba, Rafael D. Tordecilla, Pedro Copado, INFORMS Journal on Applied Analytics Precision AgricultureEngineeringLivestock ProductionAgricultural EconomicsFeed Demand	2021	24

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