Concepedia

Siti Hajar Mohamad

SH

1

Publications

27

Citations

1

H-Index

2014

Active since

Siti Hajar Mohamad is an author specializing in organizational performance, customer relationship management, and customer satisfaction.

Top concepts

BusinessMarketingManagementSales ManagementBusiness StrategyMarketing StrategyMarketing ManagementStrategic ManagementCustomer SatisfactionRelationship Marketing

Publications per year

2014–2014

1

Publications

1

Customer Relationship Management Practices: The Impact on Organizational Performance in SMEs of Food Manufacturing Industry

Siti Hajar Mohamad, Norfaridatul Akmaliah Othman, Juhaini Jabar et al. · European Journal of Business and Management · 2014 · 27 citations

Customer Satisfaction, Crm Practices, Management +16

Rows per page

1–1 of 1