Concepedia

Mushtaq Ahmad Darzi

MA

9

Publications

492

Citations

9

H-Index

2016

Active since

Affiliations

University of Kashmir(Current)

Mushtaq Ahmad Darzi is an author at University of Kashmir specializing in business, management, and marketing.

Top concepts

BusinessManagementMarketingCustomer SatisfactionStrategic ManagementRelationship MarketingHuman ResourcesService QualityBrand ManagementCustomer Service

Publications per year

2016–2024

9

Publications

9

Customer relationship management

Suhail Ahmad Bhat, Mushtaq Ahmad Darzi · International Journal of Bank Marketing · 2016 · 112 citations

Relationship Marketing, Customer Satisfaction, Banking Sector +15

Managing talent for competitive advantage

Rizwana Khurshid, Mushtaq Ahmad Darzi · International journal of applied research · 2016 · 96 citations

Talent Development, Competence-based Management, Management +9

Antecedents of Customer Loyalty in Banking Sector: A Mediational Study

Suhail Ahmad Bhat, Mushtaq Ahmad Darzi, Shakir Hussain Parrey · Vikalpa The Journal for Decision Makers · 2018 · 76 citations · Full text

Customer Satisfaction, Service Quality, Management +17

Personnel capability and customer satisfaction as predictors of customer retention in the banking sector

Mushtaq Ahmad Darzi, Suhail Ahmad Bhat · International Journal of Bank Marketing · 2018 · 58 citations

Customer Experience, Customer Satisfaction, Relationship Marketing +12

Antecedents of tourist loyalty to tourist destinations: a mediated-moderation study

Suhail Ahmad Bhat, Mushtaq Ahmad Darzi · International Journal of Tourism Cities · 2018 · 54 citations

Customer Satisfaction, Culture, Destination Marketing +12

Rows per page

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