Concepedia

Rhona Johnsen

RJ

19

Publications

1.3K

Citations

17

H-Index

1999

Active since

Affiliations

Audencia Business School(Current)

Bournemouth University

École Supérieure de Commerce de Rennes

University of Bath

Politecnico di Milano

Rhona Johnsen is an author at Audencia Business School specializing in business, supply chain management, and management.

Top concepts

BusinessSupply Chain ManagementMarketingManagementBusiness StrategyStrategic ManagementSupply ChainGlobalizationGlobal StrategyCustomer Satisfaction

Publications per year

1999–2020

19

Publications

19

Relational capabilities for value co‐creation and innovation in SMEs

Isaac K. Ngugi, Rhona Johnsen, Peter Erdélyi · Journal of Small Business and Enterprise Development · 2010 · 187 citations

Relational Capabilities, Cultural Innovation, Management +17

Interaction capability development of smaller suppliers in relationships with larger customers

Rhona Johnsen, David Ford · Industrial Marketing Management · 2006 · 151 citations

Customer Satisfaction, Supplier Relationship, Smaller Suppliers +12

An exploration of the ‘dark side’ associations of conflict, power and dependence in customer–supplier relationships

Rhona Johnsen, Sylvie Lacoste · Industrial Marketing Management · 2016 · 122 citations

Negotiation, Supplier Relationship, Client-supplier Relationships +9

Exploring the concept of asymmetry: A typology for analysing customer–supplier relationships

Rhona Johnsen, David Ford · Industrial Marketing Management · 2007 · 113 citations

Relationship Marketing, Customer Satisfaction, Supplier Relationship +8

Supplier–customer relationships: A case study of power dynamics

Sylvie Lacoste, Rhona Johnsen · Journal of Purchasing and Supply Management · 2015 · 98 citations

Customer Satisfaction, Supplier Relationship, Client-supplier Relationships +7

Rows per page

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