Concepedia

Anuschka Schmitt

AS

4

Publications

197

Citations

4

H-Index

2022

Active since

Affiliations

University of St.Gallen(Current)

University of Kassel

Anuschka Schmitt is an author at University of St.Gallen specializing in communication, user experience, and human-computer interaction.

Top concepts

CommunicationUser ExperienceHuman-computer InteractionArtsVoiceEngineeringSocial ComputingSpeech ProcessingSpeech RecognitionSpeech Communication

Publications per year

2022–2023

4

Publications

4

Charting the Evolution and Future of Conversational Agents: A Research Agenda Along Five Waves and New Frontiers

Sofia Schöbel, Anuschka Schmitt, Dennis Benner et al. · Information Systems Frontiers · 2023 · 96 citations · Full text

Voice bots on the frontline: Voice-based interfaces enhance flow-like consumer experiences & boost service outcomes

Naim Zierau, Christian Hildebrand, Anouk Bergner et al. · Journal of the Academy of Marketing Science · 2022 · 73 citations · Full text

Customer Experience, Customer Satisfaction, Chatbot +30

Conversational Agents for Information Retrieval in the Education Domain

Anuschka Schmitt, Thiemo Wambsganß, Jan Marco Leimeister · Proceedings of the ACM on Human-Computer Interaction · 2022 · 14 citations · Full text

Engineering, Intelligent Information Retrieval, User Interviews +19

The Role of AI-Based Artifacts’ Voice Capabilities for Agency Attribution

Anuschka Schmitt, Naim Zierau, Andreas Janson et al. · Journal of the Association for Information Systems · 2023 · 14 citations

Artificial Intelligence, Engineering, Ethics In Natural Language Processing +24

Rows per page

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