Michael J. Dixon

Service operations: what’s next?

Joy M. Field, Liana Victorino, Ryan W. Buell et al. · Journal of service management · 2018 · 99 citations · Full text

Business, Operations Management, Operations Research +9

Sequence effects in service bundles: Implications for service design and scheduling

Michael J. Dixon, Rohit Verma · Journal of Operations Management · 2013 · 79 citations

Business, Operations Management, Consumer Behavior +14

Neuropsychological impairments in neuroleptic-responder vs. -nonresponder schizophrenic patients and healthy volunteers

Ridha Joober, Guy A. Rouleau, Samarthji Lal et al. · Schizophrenia Research · 2002 · 75 citations

Medicine, Neuroscience, Psychiatry +16

Effects of impulsivity, reinforcement sensitivity, and cognitive style on Pathological Gambling symptoms among frequent slot machine players

Vance V. MacLaren, Jonathan A. Fugelsang, Kevin Harrigan et al. · Personality and Individual Differences · 2011 · 65 citations

Social Sciences, Behavioral Sciences, Psychology +14

Surprise, Anticipation, and Sequence Effects in the Design of Experiential Services

Michael J. Dixon, Liana Victorino, Robert J. Kwortnik et al. · Production and Operations Management · 2016 · 62 citations

Business, Marketing, Psychology +15