2
Publications
64
Citations
2
H-Index
2005
Active since
Affiliations
Chang Jung Christian University(Current)
Feng-I Ling is an author at Chang Jung Christian University specializing in service quality, business, and customer satisfaction.
Top concepts
TourismBusinessMarketingManagementService QualityCustomer SatisfactionCultureLogisticsDestination MarketingTotal Quality Management
Publications per year
2005–2007
2
2
DIFFERENCE IN SERVICE QUALITY OF CROSS-STRAIT AIRLINES AND ITS EFFECT ON PASSENGERS' PREFERENCES
Feng-I Ling, Kuang Lin, Jin-Long Lu · Journal of the Eastern Asia Society for transportation studies/Journal of the Eastern Asia Society for Transportation Studies · 2005 · 20 citations
Customer Satisfaction, Destination Marketing, Service Quality +9
Rows per page
1–2 of 2