Cinzia Dessì

The Impact of Shared Stories on Family Firm Innovation

Nadine Kammerlander, Cinzia Dessì, Miriam Bird et al. · Family Business Review · 2015 · 211 citations · Full text

Family Management, Shared Stories, Family Business Studies +11

Building innovative models of territorial governance

Giuseppe Argiolas, Stefano Cabras, Cinzia Dessì et al. · Journal of Place Management and Development · 2009 · 28 citations

Local Governance, Public Policy, Community Development +14

Customer-perceived quality, innovation and tradition: some empirical evidence

Angela Dettori, Michela Floris, Cinzia Dessì · The TQM Journal · 2020 · 28 citations · Full text

Customer Satisfaction, Traditional Products, Consumer Research +20

How small family-owned businesses may compete with retail superstores

Cinzia Dessì, Wilson Ng, Michela Floris et al. · Journal of Small Business and Enterprise Development · 2014 · 18 citations

Customer Experience, Customer Satisfaction, Consumer Research +18

When management and customers see eye‐to‐eye: the agreement factor and performance

Cinzia Dessì, Michela Floris · Journal of Small Business and Enterprise Development · 2010 · 16 citations

Customer Experience, Customer Satisfaction, Consumer Research +17