Concepedia

T.J. Kamalanabhan

TK

34

Publications

1.6K

Citations

18

H-Index

1998

Active since

Affiliations

Indian Institute of Technology Madras(Current)

University of Mauritius

T.J. Kamalanabhan is an author at Indian Institute of Technology Madras specializing in business, management, and organizational behavior.

Top concepts

ManagementBusinessOrganizational BehaviorOrganizational CommunicationEducationHuman ResourcesPsychologyStrategic ManagementCustomer SatisfactionTotal Quality Management

Publications per year

1998–2024

34

Publications

34

Customer perceptions of service quality: A critique

G.S. Sureshchandar, Chandrasekharan Rajendran, T.J. Kamalanabhan · Total Quality Management · 2001 · 267 citations

Total Quality Management, Customer Satisfaction, Servqual Instrument +9

Measuring service quality in higher education

Viraiyan Teeroovengadum, T.J. Kamalanabhan, Ashley Keshwar Seebaluck · Quality Assurance in Education · 2016 · 225 citations

Total Quality Management, Customer Satisfaction, Quality Metric +17

Higher education service quality, student satisfaction and loyalty

Viraiyan Teeroovengadum, Robin Nunkoo, Christian Grönroos et al. · Quality Assurance in Education · 2019 · 148 citations · Full text

Total Quality Management, Customer Satisfaction, Student Satisfaction +12

An instrument for measuring total quality management implementation in manufacturing-based business units in India

I. Nelson Joseph, Chandrasekharan Rajendran, T.J. Kamalanabhan · International Journal of Production Research · 1999 · 107 citations

Total Quality Management, Customer Satisfaction, Engineering +18

A Scale to Assess Entrepreneurial Motivation

V. Vijaya, T.J. Kamalanabhan · The Journal of Entrepreneurship · 1998 · 64 citations

Assess Entrepreneurial Motivation, Entrepreneurial Phenomenon, Work Core Motivation +12

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