Taegoo Terry Kim

The effects of perceived justice on recovery satisfaction, trust, word-of-mouth, and revisit intention in upscale hotels

Taegoo Terry Kim, Woo Gon Kim, Hong-Bumm Kim · Tourism Management · 2008 · 628 citations

Customer Satisfaction, Service Quality, Service Recovery +12

Modeling roles of subjective norms and eTrust in customers' acceptance of airline B2C eCommerce websites

Hong-bumm Kim, Taegoo Terry Kim, Sungwon Shin · Tourism Management · 2008 · 422 citations

Customer Satisfaction, Online Customer Behavior, Business-to-business Research +10

An empirical examination of the acceptance behaviour of hotel front office systems: An extended technology acceptance model

Taegoo Terry Kim, Jae Hyoung Lee, Rob Law · Tourism Management · 2007 · 366 citations

Customer Satisfaction, Acceptance Behaviour, Technology Acceptance Model +12

Hospitality employee knowledge-sharing behaviors in the relationship between goal orientations and service innovative behavior

Taegoo Terry Kim, Gyehee Lee · International Journal of Hospitality Management · 2013 · 323 citations

Goal Orientations, Knowledge Management Strategy, Employee Attitude +12

Why is hospitality employees’ psychological capital important? The effects of psychological capital on work engagement and employee morale

Soyon Paek, Markus Schuckert, Taegoo Terry Kim et al. · International Journal of Hospitality Management · 2015 · 319 citations

Job Satisfaction, Hospitality Human Resources, Workplace Psychology +14