Concepedia

Francesc Busquet

FB

4

Publications

215

Citations

4

H-Index

2020

Active since

Affiliations

University of St.Gallen(Current)

Francesc Busquet is an author at University of St.Gallen specializing in management, business, and communication.

Top concepts

ManagementVoiceBusinessCommunicationSpeech ProcessingSpeech RecognitionSpeech CommunicationHuman-computer InteractionArtsHealth

Publications per year

2020–2023

4

Publications

4

Voice analytics in business research: Conceptual foundations, acoustic feature extraction, and applications

Christian Hildebrand, Fotis Efthymiou, Francesc Busquet et al. · Journal of Business Research · 2020 · 86 citations · Full text

Artificial Intelligence, Engineering, Speech Corpus +29

Voice bots on the frontline: Voice-based interfaces enhance flow-like consumer experiences & boost service outcomes

Naim Zierau, Christian Hildebrand, Anouk Bergner et al. · Journal of the Academy of Marketing Science · 2022 · 73 citations · Full text

Customer Experience, Customer Satisfaction, Chatbot +30

A Family Imprinting Approach to Nurturing Willing Successors: Evidence From Centennial Family Firms

Pilar Marquès, Andrea Bikfalvi, Francesc Busquet · Family Business Review · 2022 · 32 citations

Entrepreneurial Motivation, Entrepreneurship, Willing Successors +19

Voice analytics in the wild: Validity and predictive accuracy of common audio-recording devices

Francesc Busquet, Fotis Efthymiou, Christian Hildebrand · Behavior Research Methods · 2023 · 24 citations · Full text

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