C. Grant Robinson

Statistics

Publications

Citations

136

H-Index

Active since

1986

Affiliations

University of the Witwatersrand(Current)

C. Grant Robinson is an author at University of the Witwatersrand specializing in customer relationship management, customer satisfaction, and marketing management.

Publications per year

1986–2005

Publications

The Impact of Internal Marketing on Customer Service in a Retail Bank

Brian A. Richardson, C. Grant Robinson · International Journal of Bank Marketing · 1986 · 101 citations

Business, Marketing, Marketing Management +15

Recreating cheers: an analysis of relationship marketing as an effective marketing technique for quick‐service restaurants

C. Grant Robinson, JéAnna Abbott, Stowe Shoemaker · International Journal of Contemporary Hospitality Management · 2005 · 35 citations

Business, Marketing, Marketing Management +9

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