Vicente Roca‐Puig

An empirical assessment of the EFQM Excellence Model: Evaluation as a TQM framework relative to the MBNQA Model

Juan Carlos Bou Llusar, Ana Belén Escrig Tena, Vicente Roca‐Puig et al. · Journal of Operations Management · 2008 · 594 citations · Full text

Total Quality Management, Customer Satisfaction, Engineering +18

Human Resource Flexibility as a Mediating Variable Between High Performance Work Systems and Performance

Inmaculada Beltrán Martín, Vicente Roca‐Puig, Ana Belén Escrig Tena et al. · Journal of Management · 2008 · 330 citations

Job Performance, Education, Work Organization +17

To what extent do enablers explain results in the EFQM excellence model?

Juan Carlos Bou Llusar, Ana Belén Escrig Tena, Vicente Roca‐Puig et al. · International Journal of Quality & Reliability Management · 2005 · 138 citations

Total Quality Management, Engineering, Firm Performance +22

The relationship between high performance work systems and employee proactive behaviour: role breadth self‐efficacy and flexible role orientation as mediating mechanisms

Inmaculada Beltrán Martín, Juan Carlos Bou Llusar, Vicente Roca‐Puig et al. · Human Resource Management Journal · 2017 · 118 citations · Full text

Role Breadth Self‐efficacy, Strategic Human Resources, Education +21

Measuring the relationship between total quality management and sustainable competitive advantage: A resource-based view

Ana Belén Escrig Tena, Juan Carlos Bou Llusar, Vicente Roca‐Puig · Total Quality Management · 2001 · 110 citations

Total Quality Management, Customer Satisfaction, Environmental Performance +18