Concepedia
Statistics
Publications
9
Citations
732
H-Index
Active since
2000
Affiliations
Florida International University(Current)
Lynn University
Christ University
The University of Queensland
Christine Kay is an author at Florida International University specializing in hospitality, business, and management.
Top concepts
BusinessManagementHospitalityHospitality ManagementHuman ResourcesMotel ManagementEducationFacility ManagementHospitality Human ResourcesHospitality Planning Management
Publications per year
2000–2010
Hospitality-management Competencies
Christine Kay, John W. Russette · Cornell Hotel and Restaurant Administration Quarterly · 2000 · 279 citations
Performance Management, Customer Satisfaction, Hospitality Human Resources +13
An exploratory study of US lodging properties' organizational practices on employee turnover and retention
Elisa Moncarz, Jinling Zhao, Christine Kay · International Journal of Contemporary Hospitality Management · 2009 · 215 citations
Exploratory Study, Strategic Human Resources, Management Retention +20
Knowledge, Skills, and Abilities for Lodging Management
Christine Kay, Elisa Moncarz · Cornell Hotel and Restaurant Administration Quarterly · 2004 · 112 citations
Tourism Management, Strategic Human Resources, Education +24
Lodging management success: Personal antecedents, achievements, KSAs and situational influencers
Christine Kay, Elisa Moncarz · International Journal of Hospitality Management · 2005 · 40 citations
Customer Satisfaction, Tourism Management, Management +7
A Lodging Internship Competency Model: Enhancing Educational Outcomes through Work Integrated Learning
David Solnet, Anna Kralj, Christine Kay et al. · Journal of Hospitality & Tourism Education · 2009 · 22 citations
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