Concepedia

Luca Petruzzellis

LP

16

Publications

791

Citations

13

H-Index

2006

Active since

Affiliations

University of Bari Aldo Moro(Current)

University of Foggia

New York University

University of Salento

Luca Petruzzellis is an author at University of Bari Aldo Moro specializing in management, marketing, and business.

Top concepts

ManagementMarketingBusinessConsumer ResearchBrand StrategyBrand AwarenessBrand ManagementCustomer SatisfactionCultureBranding

Publications per year

2006–2022

16

Publications

16

Student satisfaction and quality of service in Italian universities

Luca Petruzzellis, Angela Maria D’Uggento, Salvatore Romanazzi · Managing Service Quality · 2006 · 297 citations

Total Quality Management, Customer Satisfaction, Italian Universities +11

Mobile phone choice: technology versus marketing. The brand effect in the Italian market

Luca Petruzzellis · European Journal of Marketing · 2010 · 116 citations

Customer Satisfaction, Digital Marketing, Mobile Phone Choice +22

Educational value: how students choose university

Luca Petruzzellis, Salvatore Romanazzi · International Journal of Educational Management · 2010 · 97 citations

Customer Satisfaction, Value Theory, Consumer Research +19

Tour operators and alternative tourism in Italy

Mariapina Trunfio, Luca Petruzzellis, Claudio Nigro · International Journal of Contemporary Hospitality Management · 2006 · 64 citations

Customer Satisfaction, Tourism Management, Tourism Performance +17

“Click & experience. Just virtually there.” The Effect of a Destination Website on Tourist Choice: Evidence from Italy

Salvatore Romanazzi, Luca Petruzzellis, Enrica Iannuzzi · Journal of Hospitality Marketing & Management · 2011 · 28 citations

Customer Satisfaction, Tourist Choice, Digital Marketing +20

Rows per page

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