Statistics
Publications
8
Citations
1K
H-Index
8
Active since
1999
Affiliations
Jay Rao is an author at Babson College specializing in business, organizational strategy, and organizational culture.
Publications per year
1999–2021
8
8
The service concept: the missing link in service design research?
Susan Meyer Goldstein, Robert B. Johnston, JoAnn Duffy et al. · Journal of Operations Management · 2002 · 761 citations
Arts, Design, Design Theory +11
How Innovative Is Your Company's Culture?
Jay Rao, Joseph R. Weintraub · 2013 · 107 citations
Management, Organization Studies, Organizational Behavior +10
1–5 of 8