Concepedia

Wenshan Guo

WG

7

Publications

420

Citations

7

H-Index

2020

Active since

Affiliations

Huazhong University of Science and Technology(Current)

University of Science and Technology of China

Wenshan Guo is an author at Huazhong University of Science and Technology specializing in communication, public policy, and engineering.

Top concepts

EngineeringCommunicationPublic PolicyEducationMarketingManagementTechnologyElderly CarePolicy AnalysisConsumer Behavior

Publications per year

2020–2024

7

Publications

7

AI-based self-service technology in public service delivery: User experience and influencing factors

Wenshan Guo, Xian Gao, Zhehao Liang · Government Information Quarterly · 2020 · 233 citations

Artificial Intelligence, Self-service Technology, Service Design +12

Investigating the impact of intelligent personal assistants on the purchase intentions of Generation Z consumers: The moderating role of brand credibility

Wenshan Guo, Qiangqiang Luo · Journal of Retailing and Consumer Services · 2023 · 72 citations

Customer Satisfaction, Online Customer Behavior, Intelligent Personal Assistants +12

Does modified mobile government satisfy elders' needs? An empirical study of China's Zhejiang and Jiangxi provinces

Wenshan Guo, Tao Chen, Qiangqiang Luo · Government Information Quarterly · 2022 · 38 citations

Public Policy, Social Policy, Assistive Technology +11

Enhanced Collaborative Filtering for Personalized E-Government Recommendation

Ninghua Sun, Tao Chen, Wenshan Guo et al. · Applied Sciences · 2021 · 25 citations · Full text

Engineering, Machine Learning, Policy Analysis +16

An empirical investigation of users' switching intention to public service robots: From the perspective of PPM framework

Tao Chen, Siqi Li, Zhongping Zeng et al. · Government Information Quarterly · 2024 · 19 citations

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