Fandy Tjiptono - Concepedia

Author

Fandy Tjiptono

Monash University Malaysia ORCID

Also Known As

Denni Arli, Fandy Tjiptono, Tjiptono, Fandy

138

Publications

5.3K

Citations

H-Index

154

Concepts

All Affiliations

Monash University Malaysia Griffith University Victoria University of Wellington Atma Jaya University Yogyakarta University of Auckland

About

Fandy Tjiptono is an author at Monash University Malaysia specializing in marketing, management, and consumer research.

Top Concepts

#	Concept	H-Index	Publications	Citations
1	Business	21	26	3.3K
2	Education	7	7	213
3	Arts	3	3	175
4	Engineering	3	3	77
5	Health Sciences	2	2	230

Fandy Tjiptono

Publications

4.3K

Citations

H-Index

Page 1

	Year	Citations
Service, Quality & Satisfaction Fandy Tjiptono, Gregorius Chandra Customer SatisfactionRelationship MarketingSuperior Customer ServiceService QualityService Research	2011	1.3K
Service Management (Mewujudkan Layanan Prima) Fandy Tjiptono Andalas University Repository (Andalas University) Dan Penawaran LayananBaik BisnisServices ManagementService GovernanceManagement	2012	568
SErvice Quality dan Satisfaction Fandy Tjiptono, Gregorius Chandra Customer SatisfactionService BlueprintingService QualityService ResearchServices Management	2016	270
Exploring consumers’ purchase intention towards green products in an emerging market: The role of consumers’ perceived readiness Denni Arli, Lay Peng Tan, Fandy Tjiptono, International Journal of Consumer Studies Green MarketingConsumer UncertaintyConsumer ResearchGreen InnovationSubjective Norm	2018	230
Endorsement and visual complexity in food advertising on Instagram Sony Kusumasondjaja, Fandy Tjiptono Internet Research Digital MarketingConsumer StudyTargeted AdvertisingConsumer ResearchCommunication	2019	166
The End of Religion? Examining the Role of Religiousness, Materialism, and Long-Term Orientation on Consumer Ethics in Indonesia Denni Arli, Fandy Tjiptono Journal of Business Ethics CultureConsumer EthicsConsumer CultureLong-term OrientationReligiosity	2013	151
Brand Management & Strategy Fandy Tjiptono Brand EquityBrand PositioningPositioning (Marketing)ManagementBrand Strategy	2005	131
THE EFFECT OF CONSUMER CONFUSION PRONENESS ON WORD OF MOUTH, TRUST, AND CUSTOMER SATISFACTION M.Sc rer.nat. Dedi Rosadi, Fandy Tjiptono KINERJA Customer SatisfactionConsumer UncertaintyDigital MarketingConsumer StudyConsumer Research	2013	129
Prinsip-prinsip Total Quality Service (TQS) Fandy Tjiptono Andalas University Repository (Andalas University) Total Quality ManagementCustomer SatisfactionQuality AssuranceManagementBusiness	2005	100
The distinct effects of gratitude and pride on donation choice and amount Widya Paramita, Felix Septianto, Fandy Tjiptono Journal of Retailing and Consumer Services Behavioral SciencesDonation ChoiceProsocial BehaviorBehavioral Decision MakingSocial Psychology	2019	68

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