Chunhao Wei

Factors influencing customers’ dine out intention during COVID-19 reopening period: The moderating role of country-of-origin effect

Chunhao Wei, Han Chen, Yee Ming Lee · International Journal of Hospitality Management · 2021 · 70 citations · Full text

Customer Satisfaction, Management, Consumer Research +7

AI concierge in the customer journey: what is it and how can it add value to the customer?

Stephanie Q. Liu, Khadija Ali Vakeel, Nicholas Smith et al. · Journal of service management · 2024 · 62 citations · Full text

Artificial Intelligence, Customer Satisfaction, Ai Concierge +27

COVID-19 preventive measures and restaurant customers’ intention to dine out: the role of brand trust and perceived risk

Chunhao Wei, Han Chen, Yee Ming Lee · Service Business · 2021 · 32 citations · Full text

Paying a Premium for Green-Label Hotels: The Role of the Mismatched Hotel-OTA Involvement

Chunhao Wei, Lan Lü, Han Chen et al. · Journal of Hospitality & Tourism Research · 2023 · 21 citations

Customer Satisfaction, Green-label Hotels, Green Hotels +21

Seeing is believing? Data mining to create a choice-based conjoint approach for restaurant mobile marketing

Sijun Liu, Chunhao Wei, Pankush Kalgotra et al. · International Journal of Hospitality Management · 2022 · 12 citations