Concepedia

Kate Worsfold

KW

6

Publications

537

Citations

6

H-Index

2007

Active since

Affiliations

Griffith University(Current)

Gold Coast Health

Kate Worsfold is an author at Griffith University specializing in business, customer satisfaction, and management.

Top concepts

BusinessMarketingManagementCustomer SatisfactionOrganizational BehaviorTourismLearningMedicineDieteticsEducation

Publications per year

2007–2017

6

Publications

6

Assessment literacy and student learning: the case for explicitly developing students ‘assessment literacy’

Calvin Smith, Kate Worsfold, Lynda Davies et al. · Assessment & Evaluation in Higher Education · 2011 · 206 citations · Full text

Unpacking the learning–work nexus: ‘priming’ as lever for high-quality learning outcomes in work-integrated learning curricula

Calvin Smith, Kate Worsfold · Studies in Higher Education · 2013 · 117 citations

Satisfaction, value and intention to return in hotels

Kate Worsfold, Ron Fisher, Ruth McPhail et al. · International Journal of Contemporary Hospitality Management · 2016 · 77 citations · Full text

Customer Satisfaction, Tourism Management, Tourism Performance +18

WIL curriculum design and student learning: a structural model of their effects on student satisfaction

Calvin Smith, Kate Worsfold · Studies in Higher Education · 2013 · 73 citations

Work-integrated Learning, Education, Student Outcome +19

Interactive Effects of Proactive and Reactive Service Recovery Strategies: The Case of Rapport and Compensation<sup>1</sup>

Kate Worsfold, Jennifer Worsfold, Graham L. Bradley · Journal of Applied Social Psychology · 2007 · 42 citations · Full text

Service Provider, Customer Satisfaction, Different Strategies +15

Rows per page

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