Concepedia

Karen Kueh

KK

Statistics

Publications

3

Citations

214

H-Index

3

Active since

2007

Affiliations

Universiti Teknologi MARA(Current)

Swinburne University of Technology Sarawak Campus

Karen Kueh is an author at Universiti Teknologi MARA specializing in hospitality management, service quality, and business.

Publications per year

2007–2014

3

Publications

3

Culture and service quality expectations

Karen Kueh, Boo Ho Voon · Managing Service Quality · 2007 · 161 citations

, , +14

Developing a HospiSE scale for hospital service excellence

Boo Ho Voon, Firdaus Abdullah, Nagarajah Lee et al. · International Journal of Quality & Reliability Management · 2014 · 42 citations

, , +17

Human Service Matters: A Cross-National Study in Restaurant Industry

Boo Ho Voon, Johan de Jager, Krishnaswamy Chitra et al. · Asian Journal of Business Research · 2013 · 11 citations · Full text

, , +14

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