Sofia M. Lourenço

Using data envelopment analysis to select strategies that improve the performance of hotel companies

João Carvalho das Neves, Sofia M. Lourenço · International Journal of Contemporary Hospitality Management · 2009 · 97 citations

Tourism Performance, Business Intelligence, Hotel Companies +22

Monetary Incentives, Feedback, and Recognition—Complements or Substitutes? Evidence from a Field Experiment in a Retail Services Company

Sofia M. Lourenço · The Accounting Review · 2015 · 85 citations

Behavioral Decision Making, Consumer Motivation, Monetary Incentives +22

The Performance Effect of Feedback Frequency and Detail: Evidence from a Field Experiment in Customer Satisfaction

Pablo Casas‐Arce, Sofia M. Lourenço, F. Asís Martínez-Jerez · Journal of Accounting Research · 2017 · 76 citations

Customer Satisfaction, Behavioral Decision Making, Clinical Decision-making +23

Subjective performance evaluation and managerial work outcomes

Iryna Alves, Sofia M. Lourenço · Accounting and Business Research · 2021 · 25 citations · Full text

Performance Management, Employee Attitude, Performance Studies +14

The performance effect of feedback in a context of negative incentives: Evidence from a field experiment

Sofia M. Lourenço, Jeffrey O. Greenberg, Melissa B. Littlefield et al. · Management Accounting Research · 2018 · 21 citations

Behavioral Sciences, Experimental Decision Making, Behavioral Decision Making +11