Concepedia

Lu‐Ming Tseng

LT

10

Publications

344

Citations

10

H-Index

2008

Active since

Affiliations

Feng Chia University(Current)

Chaoyang University of Technology

Lu‐Ming Tseng is an author at Feng Chia University specializing in business, management, and marketing.

Top concepts

BusinessManagementMarketingConsumer ResearchCustomer SatisfactionInsuranceInsurance FraudService QualityHospitality MarketingBias

Publications per year

2008–2018

10

Publications

10

How can financial organizations improve employee loyalty? The effects of ethical leadership, psychological contract fulfillment and organizational identification

Lu‐Ming Tseng, Jui-Yun Wu · Leadership & Organization Development Journal · 2017 · 64 citations

Human Resource Management, Organizational Behavior, Employee Attitude +16

Learning to be Sociable: The Evolution of<i>Homo Economicus</i>

Irene C. L. Ng, Lu‐Ming Tseng · American Journal of Economics and Sociology · 2008 · 60 citations

Classical Sociology, Sociology, Philosophy Of Economics +9

The role of salespeople in developing life insurance customer loyalty

Tsu‐Wei Yu, Lu‐Ming Tseng · International Journal of Retail & Distribution Management · 2015 · 54 citations

Customer Experience, Customer Satisfaction, Consumer Research +18

How customer orientation leads to customer satisfaction

Lu‐Ming Tseng · International Journal of Bank Marketing · 2018 · 40 citations

Customer Experience, Customer Satisfaction, Service Quality +14

How Implicit Ethics Institutionalization Affects Ethical Selling Intention: The Case of Taiwan’s Life Insurance Salespeople

Lu‐Ming Tseng · Journal of Business Ethics · 2017 · 30 citations

Sales Ethics, Cross-cultural Ethics, Taiwan ’ +9

Rows per page

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