Concepedia

Bill Donaldson

BD

19

Publications

667

Citations

15

H-Index

1973

Active since

Affiliations

University of Strathclyde(Current)

Robert Gordon University

Waterford Institute of Technology

University of Canterbury

Bill Donaldson is an author at University of Strathclyde specializing in marketing, business, and management.

Top concepts

BusinessMarketingManagementCustomer SatisfactionBusiness StrategySupply Chain ManagementSupply ChainClient-supplier RelationshipsSociologyBrand Strategy

Publications per year

1973–2014

19

Publications

19

Classifying relationship structures: relationship strength in industrial markets

Bill Donaldson, Tom O’ Toole · Journal of Business and Industrial Marketing · 2000 · 123 citations

Relationship Marketing, Supplier Relationship, Business-to-business Research +12

Relationship performance dimensions of buyer–supplier exchanges

Tom O’Toole, Bill Donaldson · European Journal of Purchasing & Supply Management · 2002 · 106 citations

Supplier Relationship, Client-supplier Relationships, Business +7

A background for national quality policies in health systems

Bill Donaldson · International Journal for Quality in Health Care · 2004 · 55 citations · Full text

Comparative Health Systems, Quality Management Systems, Health Governance +19

Insurance broker–client relationships: An assessment of quality and duration

Ahmed Beloucif, Bill Donaldson, Ugar Kazanci · Journal of Financial Services Marketing · 2004 · 46 citations

Liability (Financial Accounting), Insurance Markets, Insurance Law +6

Relationship Governance Structures and Performance

Tom O’ Toole, Bill Donaldson · Journal of Marketing Management · 2000 · 37 citations

Customer Satisfaction, Uk Buyers, Governance (Urban Studies) +17

Rows per page

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