Concepedia

Suellen J. Hogan

SJ

4

Publications

1.5K

Citations

4

H-Index

2011

Active since

Affiliations

The University of Queensland(Current)

Linköping University

Suellen J. Hogan is an author at The University of Queensland specializing in management, customer satisfaction, and marketing.

Top concepts

ManagementBusinessMarketingFamily MedicineBusiness StrategyStrategic ManagementCustomer SatisfactionInnovation ManagementCultureNursing

Publications per year

2011–2017

4

Publications

4

Organizational culture, innovation, and performance: A test of Schein's model

Suellen J. Hogan, Leonard V. Coote · Journal of Business Research · 2013 · 896 citations

Culture, Organizational Communication, Business Culture +9

Reconceptualizing professional service firm innovation capability: Scale development

Suellen J. Hogan, Geoffrey N. Soutar, Janet R. McColl‐Kennedy et al. · Industrial Marketing Management · 2011 · 230 citations

Service Innovation, Management, Business +6

Cocreative customer practices: Effects of health care customer value cocreation practices on well-being

Janet R. McColl‐Kennedy, Suellen J. Hogan, Lars Witell et al. · Journal of Business Research · 2016 · 218 citations · Full text

Family Medicine, Customer Satisfaction, Quality Of Life +6

The changing role of the health care customer: review, synthesis and research agenda

Janet R. McColl‐Kennedy, Hannah Snyder, Mattias Elg et al. · Journal of service management · 2017 · 184 citations · Full text

Family Medicine, Customer Satisfaction, Health Care Customer +18

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