Concepedia

Diane Ashness

DA

1

Publications

57

Citations

1

H-Index

1995

Active since

Affiliations

Forte (United States)(Current)

Diane Ashness is an author at Forte (United States) specializing in human resource management, services management, and community engagement.

Top concepts

CultureBusinessEducationMarketingManagementCulture ChangeHuman ResourcesQuality SystemsService ManagementCommunity Engagement

Publications per year

1995–1995

1

Publications

1

Empowering service workers at Harvester Restaurants

Diane Ashness, Conrad Lashley · Personnel Review · 1995 · 57 citations

Total Quality Management, Services Management, Service Excellence +20

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