Concepedia

Nigel Hemmington

NH

23

Publications

1.2K

Citations

17

H-Index

1997

Active since

Affiliations

Auckland University of Technology(Current)

Bournemouth University

Oxford Brookes University

Sabaragamuwa University of Sri Lanka

Nigel Hemmington is an author at Auckland University of Technology specializing in business, hospitality management, and hospitality marketing.

Top concepts

BusinessHospitality ManagementTourismHospitalityHospitality MarketingMarketingManagementHospitality IndustryCustomer SatisfactionCulture

Publications per year

1997–2022

23

Publications

23

From Service to Experience: Understanding and Defining the Hospitality Business

Nigel Hemmington · Service Industries Journal · 2007 · 340 citations

Using grounded theory to model visitor experiences at heritage sites

Jaruwan Daengbuppha, Nigel Hemmington, Keith Wilkes · Qualitative Market Research An International Journal · 2006 · 138 citations

Customer Satisfaction, Cultural Heritage, Education +17

Key dimensions of outsourcing hotel food and beverage services

Nigel Hemmington, Christopher H. King · International Journal of Contemporary Hospitality Management · 2000 · 93 citations

Customer Satisfaction, Brand Strategy, Hospitality +20

Barriers and resistance to change in hotel firms: an investigation at unit level

Fevzi Okumuş, Nigel Hemmington · International Journal of Contemporary Hospitality Management · 1998 · 83 citations

Tourism Management, Multiple Change Strategies, Hotel Companies +19

Online communities and the sharing of extraordinary restaurant experiences

Pamela Watson, Michael Morgan, Nigel Hemmington · Journal of Foodservice · 2008 · 77 citations

Digital Marketing, Online Communities, Consumer Research +27

Rows per page

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