Hsien‐Tang Ko

Statistics

Publications

Citations

140

H-Index

Active since

2010

Affiliations

National Taiwan University of Science and Technology(Current)

Chinese Culture University

Hsien‐Tang Ko is an author at National Taiwan University of Science and Technology specializing in customer needs analysis, business, and customer experience management.

Publications per year

2010–2012

Publications

Measuring innovation competencies for integrated services in the communications industry

Hsien‐Tang Ko, Hsi‐Peng Lu · Journal of service management · 2010 · 58 citations

Management, Innovation Management, Business Strategy +11

Integrating Kano model with strategic experiential modules in developing ICT‐enabled services

Hueiju Yu, Hsien‐Tang Ko · Management Decision · 2012 · 48 citations

Business, Marketing, Marketing Management +10

Comparative analysis of experience-oriented customer needs and manufacturer supplies based on the Kano model

Jonchi Shyu, Hsien‐Tang Ko · Total Quality Management & Business Excellence · 2012 · 21 citations

Business, Marketing, Marketing Management +16

Comparative analysis of experience-oriented customer needs based on the Kano model: an empirical study

Hsien‐Tang Ko, Hsi‐Peng Lu, Hueiju Yu · Service Industries Journal · 2011 · 13 citations

Business, Marketing, Marketing Management +15

1–4 of 4