Concepedia

Takao Enkawa

TE

28

Publications

1.2K

Citations

18

H-Index

1991

Active since

Affiliations

Tokyo Institute of Technology(Current)

Weber State University

Universidad Católica Bolivia San Pablo

Sophia University

Takao Enkawa is an author at Tokyo Institute of Technology specializing in business, management, and marketing.

Top concepts

BusinessManagementMarketingEngineeringCustomer SatisfactionConsumer BehaviorConsumer ResearchSystems EngineeringLogisticsOperations Research

Publications per year

1991–2015

28

Publications

28

Consumer evaluation perspectives of service quality: evaluation factors and two-way model of quality

Shane J. Schvaneveldt, Takao Enkawa, Masami Miyakawa · Total Quality Management · 1991 · 122 citations

Total Quality Management, Customer Satisfaction, Quality Planning +15

Affect versus Cognition in the Chain from Perceived Quality to Customer Loyalty: The Roles of Product Beliefs and Experience

Björn Frank, Boris Christian Herbas Torrico, Takao Enkawa et al. · Journal of Retailing · 2014 · 108 citations

Customer Experience, Customer Satisfaction, Product Beliefs +12

Competition-based neural network for the multiple travelling salesmen problem with minmax objective

Samerkae Somhom, Abdolhamid Modares, Takao Enkawa · Computers & Operations Research · 1999 · 105 citations

Mathematical Programming, Mechanism Design, Engineering +12

A self‐organizing neural network approach for multiple traveling salesman and vehicle routing problems

Abdolhamid Modares, Samerkae Somhom, Takao Enkawa · International Transactions in Operational Research · 1999 · 98 citations

Vehicle Routing, Vehicle Routing Problems, Self-organizing System +15

Hidden quality costs and the distinction between quality cost and quality loss

Georgios Giakatis, Takao Enkawa, Kazuhiko Washitani · Total Quality Management · 2001 · 89 citations

Total Quality Management, Customer Satisfaction, Engineering +19

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