Concepedia

Hwan‐Yann Su

HS

6

Publications

417

Citations

6

H-Index

2003

Active since

Affiliations

National University of Kaohsiung(Current)

National Cheng Kung University

Southern Taiwan University of Science and Technology

National University of Tainan

Hwan‐Yann Su is an author at National University of Kaohsiung specializing in management, business, and strategic management.

Top concepts

BusinessManagementStrategic ManagementMarketingBusiness StrategyKnowledge ManagementCustomer SatisfactionIntellectual PropertyLawInnovation

Publications per year

2003–2013

6

Publications

6

A knowledge-enabled procedure for customer relationship management

Yi‐Chen Lin, Hwan‐Yann Su, Shihen Chien · Industrial Marketing Management · 2005 · 148 citations

Knowledge-enabled Procedure, Customer Satisfaction, Knowledge Structuring +8

Strategic analysis of customer relationship management—a field study on hotel enterprises

Yi‐Chen Lin, Hwan‐Yann Su · Total Quality Management & Business Excellence · 2003 · 94 citations

Total Quality Management, Customer Satisfaction, Hotel Enterprises +16

Business Ethics and the Development of Intellectual Capital

Hwan‐Yann Su · Journal of Business Ethics · 2013 · 86 citations

Management, Business, Applied Ethic +2

Influences of relationship transparency from intellectual capital reporting on supply chain partnerships with suppliers: a field experiment

Hwan‐Yann Su, Shih‐Chieh Fang, Chaur‐Shiuh Young · Supply Chain Management An International Journal · 2013 · 42 citations

Law, Intellectual Capital Reporting, Industrial Collaboration +22

Enhancing knowledge-based service quality: A knowledge management perspective

Hwan‐Yann Su, Yi‐Chen Lin · Service Industries Journal · 2006 · 28 citations

Total Quality Management, Customer Satisfaction, Corporate Knowledge Management +16

Rows per page

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