Shuaiyong Xiao

Attending to Customer Attention: A Novel Deep Learning Method for Leveraging Multimodal Online Reviews to Enhance Sales Prediction

Gang Chen, Lihua Huang, Shuaiyong Xiao et al. · Information Systems Research · 2023 · 58 citations

Computing, Computer Science, Marketing +17

Complementary or Substitutive? A Novel Deep Learning Method to Leverage Text-image Interactions for Multimodal Review Helpfulness Prediction

Shuaiyong Xiao, Gang Chen, Chenghong Zhang et al. · Expert Systems with Applications · 2022 · 43 citations

Computing, Computer Science, Data Science +13

A Theory-Driven Deep Learning Method for Voice Chat–Based Customer Response Prediction

Gang Chen, Shuaiyong Xiao, Chenghong Zhang et al. · Information Systems Research · 2023 · 31 citations

Business, Computer Science, Marketing +16

FedDQA: A novel regularization-based deep learning method for data quality assessment in federated learning

Zongxiang Zhang, Gang Chen, Yunjie Xu et al. · Decision Support Systems · 2024 · 18 citations

Computing, Computer Science, Data Science +10