1
Publications
96
Citations
1
H-Index
2004
Active since
Affiliations
Federico Picado is an author at Universidad Latinoamericana de Ciencia y Tecnología specializing in customer satisfaction, business, and services management.
Top concepts
BusinessMarketingManagementQuality SystemsService QualityCustomer ServiceService ManagementService OperationsCustomer SatisfactionOperations Management
Publications per year
2004–2004
1
1
Rows per page
1–1 of 1