Concepedia

Salleh Mohd Radzi

SM

12

Publications

465

Citations

11

H-Index

2008

Active since

Affiliations

Universiti Teknologi MARA(Current)

Universiti Teknologi MARA System

International Islamic University Malaysia

Salleh Mohd Radzi is an author at Universiti Teknologi MARA specializing in management, business, and customer satisfaction.

Top concepts

BusinessManagementMarketingCustomer SatisfactionConsumer ResearchHospitality ManagementEducationHuman ResourcesService QualityConsumer Behavior

Publications per year

2008–2016

12

Publications

12

A Study of Brand Image towards Customer's Satisfaction in the Malaysian Hotel Industry

Johanudin Lahap, Nur Safiah Ramli, Noraslinda Mohd Said et al. · Procedia - Social and Behavioral Sciences · 2016 · 126 citations · Full text

Customer Satisfaction, Consumer Research, Brand Strategy +20

Gastronomy: An Opportunity for Malaysian Culinary Educators

Mohd Salehuddin Mohd Zahari, Mohd Hairi Jalis, Muhammad Izzat Zulfifly et al. · International Education Studies · 2009 · 56 citations · Full text

Customer Behavioral Intention: Influence of Service Delivery Failures and Service Recovery in Malay Restaurants

Zulhan Othman, Mohd Salehuddin Mohd Zahari, Salleh Mohd Radzi · Procedia - Social and Behavioral Sciences · 2013 · 50 citations · Full text

Service Delivery Failures, Customer Satisfaction, Customer Behavioral Intention +15

Environmental variables and performance: evidence from the hotel industry in Malaysia

Khairil Wahidin Awang, Nor Khomar Ishak, Salleh Mohd Radzi et al. · Universiti Putra Malaysia Institutional Repository (Universiti Putra Malaysia) · 2008 · 43 citations · Full text

The Influence of Psychological Empowerment on Overall Job Satisfaction of Front Office Receptionists

Mohd Onn Rashdi Abd Patah, Salleh Mohd Radzi, Rahman Abdullah et al. · International Journal of Business and Management · 2009 · 42 citations · Full text

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