Concepedia

Noraslinda Mohd Said

NM

2

Publications

143

Citations

2

H-Index

2016

Active since

Affiliations

Universiti Teknologi MARA(Current)

Noraslinda Mohd Said is an author at Universiti Teknologi MARA specializing in business, hospitality management, and service quality.

Top concepts

BusinessMarketingManagementService QualityConsumer ResearchCustomer SatisfactionHospitality MarketingHospitality ManagementTourismBranding

Publications per year

2016–2018

2

Publications

2

A Study of Brand Image towards Customer's Satisfaction in the Malaysian Hotel Industry

Johanudin Lahap, Nur Safiah Ramli, Noraslinda Mohd Said et al. · Procedia - Social and Behavioral Sciences · 2016 · 126 citations · Full text

Customer Satisfaction, Consumer Research, Brand Strategy +20

The Effect of Perceived Waiting Time on Customer’s Satisfaction: A Focus on Fast Food Restaurant

Johanudin Lahap, Rabiatul Iylia Azlan, Khairil Anuar Bahri et al. · 2018 · 17 citations

Customer Satisfaction, Waiting Time, Consumer Research +16

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