Concepedia

Osman M. Karatepe

OM

Statistics

Publications

191

Citations

17.2K

H-Index

80

Active since

2002

Affiliations

Eastern Mediterranean University(Current)

Kyung Hee University

WSB Merito University in Wroclaw

East Tennessee State University

University of Memphis

Osman M. Karatepe is an author at Eastern Mediterranean University specializing in organizational behavior, management, and employee engagement.

Publications per year

2002–2025

191

Publications

191

High-performance work practices and hotel employee performance: The mediation of work engagement

Osman M. Karatepe · International Journal of Hospitality Management · 2012 · 594 citations

Management, Hospitality Management, Organizational Behavior +15

The Effect of Management Commitment to Service Quality on Employees' Affective and Performance Outcomes

Emin Babakus, Uğur Yavaş, Osman M. Karatepe et al. · Journal of the Academy of Marketing Science · 2003 · 561 citations

Management, Human Resource Management, Organizational Behavior +12

Measuring service quality of banks: Scale development and validation

Osman M. Karatepe, Uğur Yavaş, Emin Babakus · Journal of Retailing and Consumer Services · 2005 · 423 citations

Business, Quality Management, Banking +12

Relationships of supervisor support and conflicts in the work–family interface with the selected job outcomes of frontline employees

Osman M. Karatepe · Tourism Management · 2006 · 311 citations · Full text

Social Sciences, Human Resource Management, Organizational Behavior +15

Customer complaints and organizational responses: the effects of complainants’ perceptions of justice on satisfaction and loyalty

Osman M. Karatepe · International Journal of Hospitality Management · 2005 · 302 citations

Business, Marketing, Marketing Management +16

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