Concepedia

Ling Peng

LP

30

Publications

1.3K

Citations

18

H-Index

2007

Active since

Affiliations

University of Hong Kong(Current)

Guangdong University of Foreign Studies

Tianjin University

Tsinghua University

University of Alberta

Ling Peng is an author at University of Hong Kong specializing in management, marketing, and business.

Top concepts

MarketingManagementBusinessConsumer ResearchEngineeringConsumer BehaviorCustomer SatisfactionPersuasionSocial SciencesUser Experience

Publications per year

2007–2024

30

Publications

30

The signaling effect of management response in engaging customers: A study of the hotel industry

Chunyu Li, Geng Cui, Ling Peng · Tourism Management · 2017 · 176 citations

Customer Satisfaction, Service Research, Management Response +14

The Faces of Success: Beauty and Ugliness Premiums in e-Commerce Platforms

Ling Peng, Geng Cui, Yuho Chung et al. · Journal of Marketing · 2020 · 165 citations

Customer Satisfaction, Digital Marketing, Consumer Research +21

Manufactured opinions: The effect of manipulating online product reviews

Mengzhou Zhuang, Geng Cui, Ling Peng · Journal of Business Research · 2018 · 137 citations

Online Customer Behavior, Customer Review, Online Reviews +7

Tailoring management response to negative reviews: The effectiveness of accommodative versus defensive responses

Chunyu Li, Geng Cui, Ling Peng · Computers in Human Behavior · 2018 · 97 citations

Customer Review, Behavior Management, Behavioral Decision Making +11

Improved Crowbar Control Strategy of DFIG Based Wind Turbines for Grid Fault Ride-Through

Ling Peng, Bruno François, Yongdong Li · 2009 · 91 citations

Electrical Engineering, Engineering, Wind Power Generation +13

Rows per page

1–5 of 30