Reza Rostamzadeh

Application of fuzzy VIKOR for evaluation of green supply chain management practices

Reza Rostamzadeh, Kannan Govindan, Ahmad Esmaeili et al. · Ecological Indicators · 2014 · 430 citations

Fuzzy Multi-criteria Decision-making, Fuzzy Logic, Engineering +12

Evaluation of sustainable supply chain risk management using an integrated fuzzy TOPSIS- CRITIC approach

Reza Rostamzadeh, Mehdi Keshavarz-Ghorabaee, Kannan Govindan et al. · Journal of Cleaner Production · 2017 · 386 citations

Fuzzy Multi-criteria Decision-making, Fuzzy Logic, Engineering +14

THE IMPACT OF CUSTOMER SATISFACTION, CUSTOMER EXPERIENCE AND CUSTOMER LOYALTY ON BRAND POWER: EMPIRICAL EVIDENCE FROM HOTEL INDUSTRY

Hossein Bodaghi Khajeh Noubar, Reza Rostamzadeh · Journal of Business Economics and Management · 2018 · 120 citations · Full text

Customer Experience, Customer Satisfaction, Tourism Supply +14

The impact of trust, privacy and quality of service on the success of E-CRM: the mediating role of customer satisfaction

Houriyhe Dehghanpouri, Zeynab Soltani, Reza Rostamzadeh · Journal of Business and Industrial Marketing · 2020 · 120 citations

Total Quality Management, Customer Satisfaction, Trust Metric +13

Prioritizing effective 7Ms to improve production systems performance using fuzzy AHP and fuzzy TOPSIS (case study)

Reza Rostamzadeh, Saudah Sofian · Expert Systems with Applications · 2010 · 81 citations

Fuzzy Multi-criteria Decision-making, Fuzzy Logic, Engineering +15