1
Publications
120
Citations
1
H-Index
2020
Active since
Affiliations
Houriyhe Dehghanpouri is an author at Islamic Azad University, Science and Research Branch specializing in customer satisfaction, customer relationship management, and interactive marketing.
Top concepts
TrustBusinessMarketingManagementService QualityCustomer SatisfactionInteractive MarketingInformation ManagementTotal Quality ManagementCustomer Relationship Management
Publications per year
2020–2020
1
1
Houriyhe Dehghanpouri, Zeynab Soltani, Reza Rostamzadeh · Journal of Business and Industrial Marketing · 2020 · 120 citations
Total Quality Management, Customer Satisfaction, Trust Metric +13
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