Nathalie Peña-García

Purchase intention and purchase behavior online: A cross-cultural approach

Nathalie Peña-García, Irene Gil Saura, Augusto Rodríguez Orejuela et al. · Heliyon · 2020 · 596 citations · Full text

Spreading the Word: How Customer Experience in a Traditional Retail Setting Influences Consumer Traditional and Electronic Word-of-mouth Intention

Jose Ribamar Siqueira, Nathalie Peña-García, Enrique ter Horst et al. · Electronic Commerce Research and Applications · 2019 · 80 citations

Customer Experience, Customer Satisfaction, Online Customer Behavior +10

Interpersonal conflict at work and knowledge hiding in service organizations: the mediator role of employee well-being

Mauricio Losada-Otálora, Nathalie Peña-García, Iván D. Sánchez · International Journal of Quality and Service Sciences · 2020 · 50 citations

Social Psychology, Human Resource Management, Organizational Conflict +23

Trajectories of innovation: A new approach to studying innovation performance

Jorge Juliao‐Rossi, Clemente Forero Pineda, Mauricio Losada-Otálora et al. · Journal of Business Research · 2019 · 36 citations

Productivity, Marketing, Innovation Study +11

Branding in the eye of the storm: the impact of brand ethical behavior on brand commitment during the COVID-19 crisis in a South American country

Jose Ribamar Siqueira, Enrique ter Horst, Germán Molina et al. · Journal of Marketing Analytics · 2022 · 19 citations · Full text

Customer Satisfaction, Consumer Study, Consumer Research +20