Concepedia

Author

Alke Töllner

TU Dortmund University

Also Known As

Alke Töllner

7

Publications

102

Citations

2

H-Index

10

Concepts

All Affiliations

TU Dortmund University
AT

About

Alke Töllner is an author at TU Dortmund University specializing in customer relationship management, business, and customer satisfaction.

Top Concepts

#ConceptH-IndexPublicationsCitations

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Business

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Management

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Marketing

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Supply Chain Management

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Marketing Management

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Alke Töllner

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1

Publications

90

Citations

1

H-Index

YearCitations

Customer solutions in the capital goods industry: Examining the impact of the buying center

Alke Töllner, Markus Blut, Hartmut H. Holzmüller

Industrial Marketing Management

2011

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