Tina Harrison - Concepedia

Author

Tina Harrison

University of Edinburgh ORCID

Also Known As

Harrison, Tina, Ibrahim, Essam, TIna Harrison, Tina Harrison, Tina S. Harrison, Tina Suzanne Harrison

134

Publications

1.4K

Citations

H-Index

Concepts

All Affiliations

University of Edinburgh Heriot-Watt University

About

Tina Harrison is an author at University of Edinburgh specializing in marketing, management, and business.

Top Concepts

#	Concept	H-Index	Publications	Citations
1	Management	16	18	957
2	Business	15	16	715
3	Arts	2	2	194
4	Engineering	2	2	46
5	Health Sciences	1	1	56

Tina Harrison

Publications

1.1K

Citations

H-Index

Page 1

	Year	Citations
The internet, information and empowerment Tina Harrison, Kathryn Waite, Gary L. Hunter European Journal of Marketing Digital SocietyInternet ScienceE-servicesInformation NeedsInformation Seeking	2006	155
Mapping Customer Segments for Personal Financial Services Tina Harrison International Journal of Bank Marketing Customer SatisfactionConsumer UncertaintyBusiness IntelligenceCustomer ProfilingConsumer Research	1994	146
Consumer expectations of online information provided by bank websites Kathryn Waite, Tina Harrison Journal of Financial Services Marketing Online Customer BehaviorInformation BehaviorConsumer ExpectationsInteractive MarketingManagement	2002	108
Customer retention in the insurance industry: Using survival analysis to predict cross-selling opportunities Tina Harrison, Jake Ansell Journal of Financial Services Marketing Marketing AnalyticsCustomer SatisfactionCustomer ExperienceCustomer ProfitabilityCustomer Journey Analysis	2002	64
Identifying cross‐selling opportunities, using lifestyle segmentation and survival analysis Jake Ansell, Tina Harrison Marketing Intelligence & Planning Marketing AnalyticsConsumer Decision MakingLifestage SegmentationManagementBusiness	2007	60
Impact of co-production on consumer perception of empowerment Tina Harrison, Kathryn Waite Service Industries Journal Customer SatisfactionDigital MarketingValue TheoryConsumer ResearchService Co-production	2015	56
Analysis by paralysis: the pension purchase decision process Tina Harrison, Kathryn Waite, Phil White International Journal of Bank Marketing Behavioral Decision MakingConsumer ResearchSocial Security SystemFinancial SecurityManagement	2006	54
Online banking information: what we want and what we get Kathryn Waite, Tina Harrison Qualitative Market Research An International Journal Customer SatisfactionBusiness IntelligenceDigital MarketingConsumer ResearchCommunication	2004	50
A critical examination of service loyalty measures Dahlia El‐Manstrly, Tina Harrison Journal of Marketing Management	2013	49
Towards a universal model of internet banking adoption: initial conceptualization Tina Harrison, Okey Peter Onyia, Stephen Tagg International Journal of Bank Marketing Customer SatisfactionInnovation AdoptionDigital MarketingConsumer ResearchTechnology Adoption	2014	41

Page 1