Concepedia

Hyeongjin Jeon

HJ

6

Publications

329

Citations

6

H-Index

2016

Active since

Affiliations

North Dakota State University(Current)

Kansas State University

Temple University

Hyeongjin Jeon is an author at North Dakota State University specializing in customer satisfaction, management, and marketing.

Top concepts

MarketingManagementConsumer ResearchCustomer SatisfactionTourismBusinessMotivationCommunicationSocial InfluenceConsumer Behavior

Publications per year

2016–2022

6

Publications

6

Customers’ perceptions of hotel AI-enabled voice assistants: does brand matter?

Ruiying Cai, Lisa Cain, Hyeongjin Jeon · International Journal of Contemporary Hospitality Management · 2022 · 105 citations

Customer Experience, Customer Satisfaction, Digital Marketing +24

Linking Website Interactivity to Consumer Behavioral Intention in an Online Travel Community: The Mediating Role of Utilitarian Value and Online Trust

Hyeongjin Jeon, Jichul Jang, E.B. Barrett · Journal of Quality Assurance in Hospitality & Tourism · 2016 · 74 citations

Customer Satisfaction, Website Interactivity, Consumer Research +18

Destination marketing organization website visitors’ flow experience: an application of Plog’s model of personality

Hyeongjin Jeon, Chihyung Ok, Juwon Choi · Journal of Travel & Tourism Marketing · 2017 · 70 citations

Exploring local food consumption in restaurants through the lens of locavorism

Juwon Choi, Jeongdoo Park, Hyeongjin Jeon et al. · Journal of Hospitality Marketing & Management · 2021 · 38 citations

Event participation and advocacy: assessing the role of affective commitment and perceived benefits

Chihyung Ok, Kwangsoo Park, Seunghyun Brian Park et al. · Journal of Travel & Tourism Marketing · 2020 · 24 citations

Social Marketing, Education, Social Influence +22

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