Concepedia

Dexiang Yin

DY

4

Publications

236

Citations

4

H-Index

2021

Active since

Affiliations

Zhongnan University of Economics and Law(Current)

Hubei University

Nankai University

University of Nevada, Las Vegas

Dexiang Yin is an author at Zhongnan University of Economics and Law specializing in interactive marketing, management, and marketing.

Top concepts

MarketingManagementPsychologyConsumer ResearchCustomer SatisfactionInteractive MarketingCultureBusinessMotivationHospitality

Publications per year

2021–2024

4

Publications

4

Examining the effects of AI contactless services on customer psychological safety, perceived value, and hospitality service quality during the COVID‐19 pandemic

Minglong Li, Dexiang Yin, Hailian Qiu et al. · Journal of Hospitality Marketing & Management · 2021 · 106 citations

Artificial Intelligence, Customer Satisfaction, Customer Experience +21

Do customers exhibit engagement behaviors in AI environments? The role of psychological benefits and technology readiness

Dexiang Yin, Minglong Li, Hailian Qiu · Tourism Management · 2023 · 82 citations

Customer Satisfaction, Consumer Research, Ai Adoption +17

When the servicescape becomes intelligent: Conceptualization, assessment, and implications for hospitableness

Dexiang Yin, Minglong Li, Hailian Qiu et al. · Journal of Hospitality and Tourism Management · 2023 · 38 citations

Social Identity, Culture, Service Research +5

The Paradox of Positivity: How Overly Positive Responses by Hosts Can Backfire on Peer-to-Peer Rental Platforms

Sai Liang, Danmeng Wu, Ziru Li et al. · Journal of Travel Research · 2024 · 10 citations

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