Concepedia

Gary Howat

GH

20

Publications

1.9K

Citations

17

H-Index

1978

Active since

Affiliations

University of South Australia(Current)

Griffith University

San Diego State University

Aristotle University of Thessaloniki

Gary Howat is an author at University of South Australia specializing in management, service quality, and customer satisfaction.

Top concepts

ManagementBusinessMarketingService QualityCustomer SatisfactionTourismHospitality ManagementTotal Quality ManagementHealthConsumer Research

Publications per year

1978–2017

20

Publications

20

The Relationships among Service Quality, Value, Satisfaction, and Future Intentions of Customers at an Australian Sports and Leisure Centre

Duncan Murray, Gary Howat · Sport Management Review · 2002 · 396 citations

Wellness tourists: in search of transformation

Cornelia Voigt, Graham Brown, Gary Howat · Tourism Review · 2011 · 342 citations

Quality Of Life, Tourism Management, Tourism Performance +18

Measuring customer service quality in sports and leisure centres

Gary Howat, James D. Absher, Gary Crilley et al. · Managing Leisure · 1996 · 232 citations

Total Quality Management, Customer Satisfaction, Cermcsq Questionnaire +11

The hierarchical effects of perceived quality on perceived value, satisfaction, and loyalty: Empirical results from public, outdoor aquatic centres in Australia

Gary Howat, Guy Assaker · Sport Management Review · 2012 · 168 citations

Hedonic and Eudaimonic Experiences among Wellness Tourists: An exploratory enquiry

Cornelia Voigt, Gary Howat, Graham Brown · Annals of Leisure Research · 2010 · 137 citations

Rows per page

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